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How net77 Handles Your Personal Information

This privacy policy explains exactly what data net77 collects when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team.

Account data kept securebKash, Nagad, Rocket wallet data protectedNo data sold to third partiesYour rights explained clearlyContact us to request changes
net77 How net77 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to see what data we hold, ask for a correction, or request deletion of your account information, our support team handles privacy requests directly. Reach out through any of the channels below and mention that your query is a privacy or data request — this helps us route it to the right team without delay.

Live Chat Open the chat widget from any page on net77. State your privacy request clearly and our team will acknowledge it and act on it promptly.
Email Support Send your data or privacy query to our support email address listed in your account dashboard. Include your registered phone number so we can verify your identity.
Account Dashboard Some personal details — like your registered email or phone number — can be updated directly inside your account settings without contacting support.
HOW WE PROTECT IT

Data Handling You Can Check Against

net77 uses encryption across account registration, login and payment flows. When you verify a bKash or Nagad deposit, that transaction travels over a secured connection. We apply the same standard to cookie handling, session tokens and account recovery steps — no shortcuts because the payment method is local.

Encryption on All Payment Data

Every bKash, Nagad and Rocket transaction passes through an encrypted channel. Your wallet reference is stored in a protected format and never exposed in plain text to third parties.

Cookie Use and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly. You can disable non-essential cookies in your browser settings at any time.

Data Retention and Deletion

Your account data is kept while your account is active. After closure, we hold only the minimum records required under applicable rules, then delete the rest on a defined schedule.

Who Can Access Your Data

Only the net77 team members who operate your account or process your payment query can access your personal data. We do not sell or share it with advertisers or unrelated third parties.

Common Questions About Your Privacy on net77

These are the privacy questions we hear most often from people accessing net77 from Bangladesh. If your question is not here, reach out via live chat or email and we will answer it directly.

We collect your name, phone number, email address and the account credentials you set. If you deposit via bKash, Nagad or Rocket, we also record the transaction reference linked to your account.

Yes. Your mobile wallet identifier is stored in an encrypted format. We use it only to match deposits and process withdrawals back to the same wallet — it is never shared with outside parties.

You can. Send a data access request through live chat or our support email with your registered phone number for identity verification. We will compile and share what we hold.

Contact our support team via live chat or email. State whether you want a correction or full deletion. We will act on confirmed requests and notify you when the change is done.

No. We do not sell or pass your personal data to advertisers. Data is shared only with payment processors like bKash, Nagad or Rocket to complete your transactions, and only what is necessary.

After account closure we keep the minimum records required under applicable rules, then delete your data on a scheduled basis. You can ask our support team for the specific timeline that applies to your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.